You shouldn’t have to chase down the IT guy.

Describe the problem in plain English, any hour, and the AI answers free. Bigger jobs come back as a project with a plan and a price you approve before work starts.

A statewide network of Utah technicians. The warmth of local. The resources of national.

  • Month to month, cancel anytime
  • Vetted Utah techs
  • Try for free
MesaVerse ITSimulated demo
Printer downResolved · You + AI, freeWO-0417Support

Swipe or tap an example to replay it

AI help is free. Human work uses credits you approve first. See how credits work

How it works

Three steps. No runaround.

  1. 01

    Describe your problem

    Type it in plain English. "Printer won't work." "Email is down." Our AI understands and starts diagnosing immediately.

    No ticket forms. No phone trees.

  2. 02

    AI fixes it - or escalates

    Password resets, Wi-Fi trouble, software installs, printer issues - the AI takes the first pass, around the clock. When it resolves something, zero credits used.

    AI help is always free.

  3. 03

    A Utah technician shows up

    For the things AI can't touch - a background-checked technician is dispatched to your office or connects remotely.

    Dispatch target: under 2 hours in metro areas.

Built so routine issues never reach step 3. Your bill only reflects the work humans actually did.

Storefronts under strings of lights at dusk on Park City's Main Street, Utah
Main Street, Park City

The day-to-day

What we actually fix

These three cover most of what lands in a small-business queue. The rest is on the full services page.

  • Desktop & Laptop

    1–2 credits

    Slow boots, frozen apps, blue screens, OS updates that break everything. The stuff that eats your morning.

  • Network & Wi-Fi

    1–3 credits

    Dead zones, random drops, the conference room that can never hold a Zoom call. We fix it and it stays fixed.

  • Email & Accounts

    1–4 credits

    Locked out at 7 AM? The AI walks you through it, free, any hour. Resets, migrations, 365 setup, and spam filtering get a tech.

Also covered

Cloud & Backup3–5 credits
Printers & Peripherals1–3 credits
On-Site Supportfrom 2 credits
Security & Compliance5+ credits

Credit costs shown are typical ranges. The app shows you a credit estimate for your specific issue, and you approve it before any human work starts.

The alternatives

Most businesses pick between two bad fits

Both of them charge you for capacity you use a fraction of the time. That is the part small businesses actually hate about IT spend: not the price, the waste.

We built the third option on a network of independent technicians who pass a Checkr background check and sign our contractor agreement before a first job, matched on the software you actually run. That network is why coverage reaches the whole state, and why the price can be flat instead of per seat.

  • ALT-01

    The per-seat MSP contract

    Priced per user per month on a one- to three-year term, so the invoice grows every time you hire, whether the ticket count moves or not. Most Utah providers won’t publish a rate at all. Ours is flat, month to month, and printed below. We put the market ranges side by side in the Utah IT cost guide.

  • ALT-02

    The full-time IT hire

    One person covers one shift and one skill set. They take PTO, they sleep, and eventually they leave with everything they knew about your network. A server cutover and a dead laptop on the same Tuesday morning need two people, and you only hired one.

One price. Whole team covered.

Flat, month to month, printed right here. Credits are for when a human gets involved, and you approve them first.

1–10 employees

Starter

$399/mo

5 credits included

  • Unlimited AI chat support
  • 5 tech credits / month
  • Unused credits roll over (up to 3)
  • Remote & on-site support
  • Real-time ticket tracking
  • Cancel anytime
Get started

11–25 employees

Growth

Recommended
$749/mo

10 credits included

  • Everything in Starter
  • 10 tech credits / month
  • Unused credits roll over (up to 5)
  • Lower overage rate ($105/credit)
  • Cancel anytime
Get started

26–100 employees

Professional

$1399/mo

20 credits included

  • Everything in Growth
  • 20 tech credits / month
  • Unused credits roll over (up to 10)
  • Lower overage rate ($95/credit)
  • Cancel anytime
Get started

Or just pay per ticket: $125/credit, no subscription.

Compare all options

Not ready to commit?

Start with a free IT audit.

We look at what you’re paying for versus what you’re getting: contract, network, backups, compliance gaps. You get a written report and a 30-minute review call. The report is yours to keep, whether you switch to us or not.

Book a free auditSee what it covers

No sales pitch. No obligation.

Service area

The whole state, not one metro

A traditional IT company covers the city its office sits in. Our network of background-checked contractors follows where Utah businesses are: these regions run deepest today, we dispatch statewide, and targets stretch with the drive.

View interactive map

Somewhere else in Utah? You are still covered. Call and we’ll tell you honestly what the dispatch window looks like where you are.

The platform behind us

Local team. Serious platform.

MesaVerse IT runs on TechGig, the support platform operated by TechGig LLC, a MesaVerse IT company. It’s designed so AI resolves 40–60% of everyday issues before a tech ever drives out. That’s our design target, and when the AI fixes it, you’re never charged a credit.

AI takes the first pass, day or night

You approve the price before work starts

Every request, quote, and visit in one place

Vetted and local technicians

Try the AI right now. It's free.

Sign up and describe a problem - AI chat is free, no credit card required. You only add a payment method if you want a human tech dispatched.

Try the AI free
  • Vetted Utah techs
  • Your data is encrypted
  • Month to month, cancel anytime

Questions? (435) 227-5583