Pricing
IT support shouldn't cost more than your rent.
One flat price. Your whole team covered. No per-head math, no surprises.
Built for 5-50 person firms
How it works
What’s a credit?
It’s the only unit on your invoice. No hourly billing, no trip fees, no surprise line items.
You see the credit estimate up front and approve it before any human work starts.
Think of a credit like a tech visit. When an issue needs more than AI, we send a technician, and that uses credits. Simple fixes are typically 1–2 credits; bigger jobs use more. The app estimates the credit cost for your specific issue before you approve any work.
AI support is always free and doesn’t use credits.
1–2
credits for a quick fix
3–5
credits for setup or migration
0
credits for AI support
Plans
Pick the plan that fits
Flat monthly price, month to month. Credits are for when a human needs to get involved.
1–10 employees
Starter
5 credits included
extra credits $115 each
- Unlimited AI chat support
- 5 tech credits / month
- Unused credits roll over (up to 3)
- Remote & on-site support
- Real-time ticket tracking
- Cancel anytime
11–25 employees
Growth
10 credits included
extra credits $105 each
- Everything in Starter
- 10 tech credits / month
- Unused credits roll over (up to 5)
- Lower overage rate ($105/credit)
- Cancel anytime
26–100 employees
Professional
20 credits included
extra credits $95 each
- Everything in Growth
- 20 tech credits / month
- Unused credits roll over (up to 10)
- Lower overage rate ($95/credit)
- Cancel anytime
Every plan includes
- Unlimited AI chat (24/7)
- Remote & on-site dispatch
- Ticket tracking dashboard
- Background-checked Utah techs
- Cancel anytime
Not sure which one?
Two questions. No email required.
The math
Do the math yourself
Our prices are all on this page. Your current provider’s are on your invoice. That’s everything you need for an honest comparison.
For what the rest of the market charges, we published the Utah IT support cost breakdown, per-user rates included.
Per-user billing grows with every hire
Most traditional MSPs bill per user, per month, so the invoice grows every time you hire. Our plans are flat-rate: one monthly price covers your whole team, whatever the headcount.The comparison takes two minutes
Pull out your current IT invoice, multiply the per-user rate by your team size, and put the total next to a flat plan from $399/mo. Your invoice already has the real figures. We don't need to invent them for you.
Pay-per-ticket
No subscription required
Credit packs: save more
No commitment
Not ready for a plan? Just pay when something breaks.
No subscription. No commitment. You only pay when a human tech gets involved.
Buy credit packs for a better rate, or pay $125/credit as-needed. Packs are good for 12 months from purchase; on a plan, unused credits roll over up to your plan’s cap.
FAQ
The questions worth asking
Switching IT providers feels like a big move. Straight answers to what Utah business owners want to know before they do.
Still comparing? Try the AI free.
Sign up, throw a real problem at it, and see what happens. No credit card. No commitment. Takes about 90 seconds.
- Month to month, cancel anytime
- Unused credits roll over
- AI is free, credits are for techs