Projects
Some IT problems aren’t tickets. They’re projects.
The office move next quarter. The Google-to-Microsoft migration the partners keep pushing off. The 2017 server in the closet that everyone is afraid to touch. Fixed scope, fixed price, fixed timeline, named lead. Not a monthly plan, not an hourly meter.
The kinds of work we quote
Most projects look like one of these.
Every range below is indicative: a typical engagement range, not a quote. You get a scoped estimate up front and one fixed number in the statement of work (SOW) after the scope call.
Indicative rangesOffice moves & new locations
New space, existing space getting reconfigured, second-location opening. The bigger the wiring job, the more the price moves.
- Structured cabling (Cat6/Cat6a runs, terminations, certification)
- Server room or IDF closet buildout
- Switch and firewall install + config
+ 4 more line items
- Wi-Fi heatmap + AP placement + post-install validation
- Conference room AV (display, mic array, room kit)
- Cable management, labeling, patch panel documentation
- Move-day on-site presence so phones and printers actually work Monday
Cameras, cabling & phones
You do not have to be moving offices to book this. Cameras over the dock, phones that survive the switch to VoIP, one more drop in the room that never had one. Quoted per job after a site walk.
- Security cameras: placement, install, and repair of an existing system
- NVR and recorder setup, wired or wireless, with remote viewing
- Footage retention configured to the window you have to keep
+ 6 more line items
- Backups of recorded footage, on the same schedule as the rest of your data
- VoIP phone systems, numbers ported and handsets configured
- Structured cabling (Cat6/Cat6a runs, terminations, certification)
- Conference room AV (display, mic array, room kit)
- Wi-Fi access point placement and post-install validation
- Labeling, patch panel documentation, and a diagram of what went where
We install and service cameras and cabling. We do not install burglar alarm or door access systems, and we hold no ongoing access to your footage. We will review or troubleshoot the systems you already have.
Moving email and files to the cloud
Microsoft 365 or Google Workspace, mailbox-by-mailbox or tenant-to-tenant. The migration most IT providers say takes a weekend and actually takes six.
- Tenant-to-tenant Microsoft 365 migration (post-acquisition or consolidation)
- Google Workspace to Microsoft 365 cutover
- Hybrid Exchange to cloud-only Exchange Online
+ 4 more line items
- SharePoint reorganization with permission audit
- Email archive and journaling migration (Mimecast, Proofpoint)
- Shared mailbox, distribution list, and calendar reconciliation
- MFA + Conditional Access policy setup as part of cutover
Replacing aging servers and computers
including hardware
The fleet you have been nursing along for two years past warranty. Server, network gear, endpoints, the works. The range covers the equipment itself, not just our labor.
- Server replacement (Hyper-V or VMware host) with migration of roles
- Switch and firewall upgrade with config migration
- Endpoint refresh (workstations or laptops) with image and rollout
+ 4 more line items
- NAS / backup target replacement and data move
- UPS and rack PDU replacement
- Decommissioning, data wiping (NIST 800-88), e-waste disposal
- Asset register updated to reflect new serial numbers and warranty dates
Merging two companies' IT
You acquired a firm. Or got acquired. Now two of everything has to become one of everything. Identity, licensing, vendor consolidation.
- Domain consolidation (DNS, email, Active Directory or Entra ID)
- Identity unification + SSO across the combined org
- License consolidation (Microsoft 365, Adobe, industry software)
+ 4 more line items
- Vendor and contract reconciliation - what stays, what gets cancelled
- Network merging (VPN, routing, address space)
- Shared storage and file-server consolidation
- Compliance handoff so both pre-merger audit trails survive
IT planning & big-ticket decisions
The decisions that are expensive to get wrong: what to replace and when, which contracts to keep, what the IT actually looks like inside the firm you are about to buy. Built for owners with nobody in-house to ask.
- Multi-year replacement roadmap: what gets replaced when, and what it costs
- Vendor and contract review: what overlaps, what renews, what to cancel
- Next-year IT budget, in writing, in a form your CFO can use
+ 3 more line items
- IT due diligence before you acquire a firm
- Second opinion on a quote somebody else handed you
- Custom projects that do not fit the categories above
How a project works
Four steps, no surprises.
Nobody on the call has time for a process diagram with eleven arrows. Here is the whole thing.
- 01
Scope call
Free, 30 minWe learn what you actually need, ask the questions that change the price, and tell you on the call whether this is a project or a credit-priced ticket.
- 02
Fixed quote
Target: within 3 business daysOne number. Itemized scope. Assumptions stated. What is and is not included spelled out. The number is the number unless scope changes - and if scope changes you see the change order before any work continues.
- 03
Execution
Typical 2-6 weeksNamed project lead. Weekly written update. We do the work in your environment with our techs and the gear you signed off on. You always know what week of the project you are in.
- 04
Handoff
Documentation + 30-day supportYou get a network diagram, a runbook, a vendor list, and a credentials register. Then 30 days of included support to catch the small things that surface only after the dust settles.
Included by default
Five things every project has, whether you ask or not.
Some shops bury these as line items. We do not. If a project is not worth doing this way, it is not worth doing.
Documentation handoff
Network diagram, runbook, vendor list, credentials register. The artifacts your next IT person (or your next hire) needs to take over.30-day support window
After completion, 30 days of included support for anything that surfaces. The settling-in window is where most projects quietly fail. Not yours.Named project lead
One person, named in the SOW, who owns the project. Their cell number is on the SOW too. Not a queue.Weekly progress update
Written, every Monday. What got done last week, what is planned this week, what is blocked, what changed. You should never wonder where we are.Fixed quote
No hourly surprise billing. No change orders without your written approval first. The number on the SOW is the number on the invoice.
FAQ
The questions worth asking
Deposits, scope changes, who actually does the work, and where a project ends and a ticket begins.
One scope call, one quote, one named lead.
Tell us what you are trying to get done. We will tell you on the call whether this is a project or a ticket, and what it costs.
Prefer the phone? (435) 227-5583