Services
Everything breaks eventually. We fix all of it.
When AI can't handle it, a Utah technician shows up. Here's what that covers.
How credits work
The app's AI estimates the credit cost for your specific issue.
Desktop & Laptop Support
The machine that takes five minutes to boot? We fix that.
Software installs, crash troubleshooting, performance optimization, OS updates and patches. Whether it's a laptop that freezes mid-presentation or a desktop that sounds like a jet engine, we sort it out.
Common issues we handle
- Slow startup and lagging performance
- Software crashes and error messages
- OS updates failing or stuck
- New software installation and licensing
- Blue/black screen issues
Network & Wi-Fi
The conference room that drops every Zoom call? Fixed.
Router setup, Wi-Fi dead zone elimination, network configuration, speed optimization, and connectivity troubleshooting. We make sure every corner of your office stays connected, not just the spot next to the router.
Common issues we handle
- F-01
Wi-Fi dropping or running slow
- F-02
Dead zones in the office
- F-03
New router or access point setup
- F-04
Guest network configuration
- F-05
VPN connectivity problems
Security & Compliance
The call you never want to get. We make sure you don't.
Security assessments, firewall configuration, antivirus deployment, incident response, and employee security awareness training. Proactive protection is always cheaper than a breach.
Common issues we handle
No security policy in place
Suspicious activity or potential breach
Firewall setup or audit
Antivirus and endpoint protection
Employee phishing awareness training
On-Site Support
Some problems need hands, not a screen share.
Hardware replacement, new workstation setup, server room work, network cabling, and anything else that requires a human being physically present. A vetted Utah technician comes to your location.
You choose a Standard or Specialist tech, a background-checked technician near you accepts the job, and you track the dispatch in the work order: on the way, arrived, done. Jobs that don't need hands run as a remote screen share in your browser instead.
Hardware swaps · Workstation setups · Server room work · Cabling · Office moves
The rest of the queue
Everything else we cover
Same technicians. Different problems.
Email & Accounts
Locked out? The AI walks you through it at no cost, around the clock. Password resets, email setup, Microsoft 365 and Google Workspace configuration, and mailbox migrations get a tech, estimate up front.
Printers & Peripherals
Printer installation, driver headaches, scanner setup, connectivity issues, and peripheral configuration. The thankless work that nobody thinks about until it stops working.
Cloud & Backup
Automated backup solutions, cloud storage configuration, disaster recovery planning, and data migration. We make sure your files survive whatever happens to your hardware.
Remote Support
Guided resolution through secure screen sharing that runs in your browser, nothing to install for a screen-share session. Our techs see what you see and walk you through the fix.
Describe your problem. AI answers in seconds.
If it can't fix it, a Utah technician picks up where AI left off. Plans from $399/mo.
Prefer the phone? (435) 227-5583